QUALITY

Quality and Technical Expertise

This first-class production site offers electrolysis and both Water- and Air-Atomising facilities with sieving, sintering and alloying capability. The continuous process production plant is supported by the technical expertise of a laboratory that offers full physical, mechanical and chemical analysis.

SMC has built its current successful business on its reputation as a manufacturer of high quality powders and its ability to achieve these standards is due in no small part to the experience and expertise of the team. from directors to production team, every employee at SMC has significant experience in metal powder manufacturing and is committed to delivering the highest quality products.

From the start of the process, which may begin with an initial customer enquiry through to the eventual delivery of the powder, SMC has built the philosophy to achieve the highest quality standards in every step of the way.

SMC’s commitment to deliver quality powders can be seen not just in the consistency of the powders it delivers but in its continuous monitoring of its performance, whether it be the percentage of On Time In Full (OTIF) deliveries or speed of response to customer communications.

Maintaining a reputation for quality

From the day a new employee joins SMC the need to deliver to quality standards and the importance of the reputation for quality which SMC holds is stressed, and becomes part of the employee’s appraisal and development process.

SMC prides itself on delivering to the tightest customer specification on all aspects including particle size, chemical make-up and physical properties, consistently - delivery after delivery. SMC is also aware of environmental requirements and supports the Metal Powder Industries to emphasize that powder technology is a recognized Green Technology.